Support

How can we help?

If you have issues with the app, TV + phone sync, your premium subscription or your account, we are here to help.

Before you contact us

• Restart the app and make sure you have the latest version from Google Play.
• Check your internet connection on phone and TV/PC.
• For subscription issues, review status in Google Play → Payments & subscriptions.

Common topics

• Cannot connect TV and phone: ensure both devices are online and signed in with the same account.
• Missing progress: verify you are logged in with the same email on all devices.
• Premium not activated: it may take a few minutes; if it persists, send your Google Play receipt.

Response time

We aim to reply within 2–5 business days.